Charter Basics
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Glossary
The air charter community has developed its own industry-specific business and technical
terminology that may be unfamiliar to newcomers. The Air Charter Guide has prepared
this brief list of terms that a user of air charter is likely to encounter in conversation
with charter professionals, in our publications, and on our website.
airway distance: The actual (as opposed to straight line) distance flown
by the aircraft between two points, after deviations required by air traffic control
and navigation along established routes. The difference between this and straight
line distance will vary throughout the country. Average figures would be between
5–9%.
amphibious floats: FLOATS or "pontoons" equipped with retractable wheels
that permit the aircraft to operate from paved airports.
ARO: Airport reservation office. Staffed by the FAA, this entity allocates
landing and take-off reservations for unscheduled aircraft in and out of the following
airports: JFK, LGA, EWR, DCA, ORD (see airport identifier listings for codes). Since
these allocations are scarce and granted 48 hours in advance on a first-come-first-served
basis, travel to these five airports may be difficult by charter.
block rates: A lower "contract rate" for scheduling significant amounts of
charter time in advance on a pre-arranged agreement.
block speed: The average speed over a specific distance "block-to block",
or door-to-door with respect to the airport gate.
broker margin: The difference between the flight charges assessed by the
charter operator and the flight charges assessed by the charter broker.
certificate: FAA-issued license (in this context sometimes referred to as
ticket, part 135 license, etc.) to carry passengers for hire.
charter broker: A company or individual that buys charter at wholesale and
resells it at retail. The broker is responsible for payment to the charter provider,
for assessing end-user taxes and fees, and for ensuring their customer's safety
and satisfaction. A charter operator may act as a broker to provide supplemental
lift to their customer.
charter operator: A company or individual that holds aircraft charter certificates
and provides charter services to retail and wholesale customers.
commuter operator: A regional, scheduled airline. In this book limited to
that operator with adequate fleet capacity as to be available of charter. Not all
commuter airlines charter, because of the limitations of aircraft and crew availability.
corporate operator: A company flight department that has earned a part 135
certificate to carry passengers for compensation.
cruise speed: The aircraft speeds shown in the Aircraft Listings in this
directory. Cruise speed is the normal speed attained at altitude once the aircraft
is no longer climbing and is en route.
D-085: Page 85, section D, of an operator's federally mandated Operations
Manual. This certified page lists all aircraft that the operator may legally offer
for charter.
deadhead: Originally a noun, now a verb meaning to fly the return leg of
a trip without cargo or passengers. Originally coined during the infancy of the
major airlines, the term was pejoratively applied to company employees or spouses,
who were strapped into otherwise empty seats to give the appearance of high business
volume.
duty time: That portion of the day when a crew member is on duty in any capacity
(not just in the air). This can be a constraint on long day-trips, as there are
FAA-imposed limits on the amount of time allowed on duty. Many charter operators
have stricter rules, so it pays to inquire before planning a trip too tight to the
limit.
empty leg: Also known as "one-way availability". Since charter trips typically
charge for the round trip travel of the aircraft, empty legs can often represent
relative bargains. These are usually posted as available for travel between two
airports during a certain time period.
FBO: Fixed-base operator, which represents a large majority of the air charter
industry. By definition at a permanent location, this is a vendor of services, maintenance,
fuel, flight instruction, and aircraft sales, in addition to charter.
fleet manager: A commercial aviation entity developed to subcontract the
maintenance and operation of corporate aircraft, which are often chartered out to
the general public.
flight time: That portion of the trip actually spent in the air. For billing
purposes this definition is generally strict and only applies from moment of lift-off
to moment of touch-down.
floats: Pontoons, or flotation devices, that enable an airplane (or helicopter)
to land on water.
GADO: General Aviation District Office of the FAA. As the most local branch
of the FAA, also the entity most likely to know the specific history of a charter
operator.
general aviation: That portion of aviation other than military or commercial
scheduled operations. Commercial unscheduled operations, corporate flight operations,
and private aviation are the most conspicuous members of this group. Most major
metropolitan airports tend to have a separate "general aviation" terminal, where
a chartered flight is likely to depart or arrive.
great circle distance: The shortest distance between two points on a globe.
IFR: Instrument Flight Rules (flight in clouds).
ILS: Instrument Landing System. Low-level approach equipment at certain airports.
In The Air Charter Guide, airports with ILS systems are indicated in bold face type
in the airport listings. Though instrument approaches and departures can be made
in airports without an ILS, its presence is a material benefit to the travel planner
because an instrument landing system improves trip reliability as closely as possible
to the level of scheduled airlines, which generally fly from airports with these
facilities.
independent operator: A charter operator that does not meet the definition
of FBO or commuter, but may not be involved in contract management of aircraft.
The larger independent operators, however, are very close to the fleet manager in
business approach.
layover: A night spent in the middle of the trip in a city other than home
base for the aircraft and crew.
leg: Describes one direction of travel between two points. Commonly used
in referring to a planned itinerary, it may not indicate all landings such as fuel
stops.
lift: Any aircraft engaged for transport.
medevac: Medical evacuation (usually emergency) seen in this book as a service
of many helicopter companies.
net/net: The quote format that applies wholesale rates and does not include
taxes or other end-user assed fees. Also known as a wholesale quote.
Part 91: The set of federal regulations that govern private aircraft use.
Part 135: The set of federal regulations that govern the commercial hire
of jets.
positioning: Ferrying aircraft for departure from other than originating
airport. (Also for return.)
positioning time: Time estimated for an aircraft to travel to the trip departure
position.
propjet: A propeller driven airplane, in which the engine is a jet turbine
rather than piston driven.
ramp: The apron or open "tarmac" in form of an FBO or terminal facility.
This space is busy, used for deplanement, parking of aircraft, etc. Some facilities
will permit automobiles to drive to the aircraft on the ramp, a feature of real
benefit to the traveler with heavy or bulky luggage.
repositioning time: Time estimated for an aircraft to return to its based
position after completion of a passenger segment.
retail customer: Also known as the "end user". This customer purchases charter
for their own use and is assessed Federal Excise Tax (FET) and segment fees as applicable.
Unless they have made special arrangements with a particular operator, they are
usually quoted the market rate.
retail quote: Quote provided to retail customer including taxes and end-user
assessed fees.
segment: Describes the unit of flight between take-off and landing. Sometimes
used interchangeably with the term leg.
stage length: Distance of itinerary non-stop leg.
taxi time: That portion of the trip spent rolling between the gate, terminal,
or RAMP and runway.
VFR: Visual Flight Rules (flight out of clouds).
waiting time: That time that the chartered aircraft and crew must wait on
the ground during any portion of the trip.
wholesale buyer: charter broker or charter operator that you allow to represent
your aircraft to their customers.
wholesale quote: Quote provided to a wholesale buyer for the purpose of resale.
Applies wholesale rates and does not include taxes or end-user assessed fees. Also
known as a net/net quote.
wholesale rates: Discounted hourly rates offered to wholesale buyers for
purpose of resale. Industry average is a 5% discount but the rate varies according
to agreements between individual charter operators and charter brokers.